Delivery Policy

What are the delivery charges?

SixKros.Com provides free delivery within UAE and KSA. Delivery cost to other GCC countries is 45 AED.

What is the estimated delivery time?

SixKros.Com generally procures and ships the items within 2 – 3 Business days exclude public holidays and Sundays. Shoppers should check with the customer care of SixKros.Com to determine the delivery time required for their locations. Estimated delivery time is dependent on the product’s availability and delivery destination. While SixKros.Com can commit on the date of dispatch of a product from their warehouse, however, any delay during the transit of the shipment by the courier partner is not directly under the control of SixKros.Com and the company cannot be held liable for it.

‘In Stock’

For items listed as “In Stock”, SixKros.Com will mention the shipping time as 7-10 business days (in areas where standard courier service is available), from the date of placing the order.

‘Pre-order’ or ‘Forthcoming’

Such items are expected to be released soon and can be pre-booked for a customer. The item will be shipped to the customer within 5 days of SixKros.Com receiving the first shipment of that product

‘Out of Stock’

Currently, the item is not available for sale.

Are there any hidden costs (sales tax, customs duty, etc) on items sold by SixKros.Com?

There are zero hidden charges when a customer makes a purchase on SixKros.Com. The prices listed for all the items are final and all-inclusive. The price that customers see on the product page is exactly what they pay.

Delivery charges may be extra depending on the order value and delivery location

I need to return an item, how do I arrange for a pick-up?

Kindly refer to the Return/Replacement Policy mentioned on www.sixkros.com

Sixkros.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.